Privacy Policy

This Privacy Policy explains how www.byygpro.eu (the “Website” or “we”) collects, uses, and shares your Personal Information when you visit or interact with the Website.
The Privacy Policy is developed based on Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and the regulatory enactments in force in the Republic of Latvia.
This Privacy Policy may be updated periodically. We encourage you to review it regularly for changes.
By using the Website, you agree to this Privacy Policy and acknowledge that you have read and understood its terms, and consent to the processing of your personal data.

Data Controller

The controller of personal data and the owner of the Website is byygpro.eu.
If you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at [email protected] or by phone: +(371)20535599.

Personal Information

In this Privacy Policy we refer to any information about an identifiable individual as “Personal Information”. When you visit the Website, we collect the personal information you give us such as your name and email address. When you browse our Website, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system and collect certain information about your device, your interaction with the Website. We may also collect additional information if you contact us for customer support. We use your personal Information to provide our services to you, processing payments, and keeping you up to date on new services and offers.

Consent

When you provide us with personal information to book a consultation, reserve a time, ask a question or place an order for delivery, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
You may withdraw your consent at any time by contacting us at [email protected]. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you. For example:
• We may disclose your personal information to third parties within the framework of a contract to perform a function necessary for the performance of the contract, for example, to suppliers where it is necessary to engage other service providers to improve the provision of services to the customer, for the development and maintenance of information systems, applications and website, for sending direct marketing messages, analytics, technical support, online payments, etc.
• We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
• We use Google Analytics to help us understand how our customers use the Website. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
The Personal Information may be disclosed only to the extent necessary and sufficient, in accordance with the requirements of laws and regulations and due to reasonable objective circumstances.
Third parties with whom we share your information are required to comply with applicable data protection laws and ensure the security of your data.

Lawful basis

We process your personal data based on one or more lawful bases under the General Data Protection Regulation (“GDPR”), including your consent, performance of a contract, compliance with legal obligations, protection of vital interests, tasks in the public interest, or our legitimate interests.

Retention

We retain your Personal Information for as long as necessary to provide our services or comply with legal obligations. Typically, this means retaining data for 2 years, unless otherwise requested by you.

Your rights

You may exercise the following legal rights at any time to affect the processing of your Personal Information:
• Right of access: Receive copies of your Personal Information.
• Right to rectification: Request corrections to inaccurate or incomplete information.
• Right to erasure: Request deletion of data no longer needed.
• Right to restrict processing: Limit how your data is used under certain conditions.
• Right to portability: Request transfer of your data in a machine-readable format.
• Right to object: Object to specific processing activities like marketing.
• Right to withdraw consent: Withdraw consent at any time without affecting prior processing.
If you have any questions about the protection of your Personal Information, please contact us using the contact details found on the Website or in this Policy

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Website. We use several different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the Website to remember your actions and preferences. This means you don’t have to re-enter this information each time you return to the Website or browse from one page to another. Cookies also provide information on how people use the Website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use cookies to optimize your experience on our Website and to provide our services.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our Website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such Websites as: www.allaboutcookies.org.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://www.dvi.gov.lv/lv/iesniegumu-paraugi